Enterprise-Grade Security & Data Protection

Your business data and customer information are protected by industry-leading security measures. We take data protection seriously so you can focus on growing your painting business.

How We Protect Your Data

Multiple layers of security protect your painting business data at every level

End-to-End Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.9% uptime and automatic security updates.

Access Controls

Role-based access controls ensure users only access data they're authorized to see.

Privacy by Design

Built with privacy principles from the ground up, collecting only necessary data for service functionality.

Comprehensive Security Measures

Data Encryption & Storage

  • Encryption in Transit: All data transmitted between your browser and our servers uses TLS 1.3 encryption
  • Encryption at Rest: All stored data is encrypted using AES-256 encryption standards
  • Secure Backups: Automated encrypted backups with 30-day retention and geographic distribution
  • Database Security: Row-level security ensuring complete data isolation between companies

Access Control & Authentication

  • Secure Authentication: Industry-standard authentication with secure session management
  • Role-Based Access: Users only access data relevant to their role and company
  • Account Isolation: Complete data separation between different painting contractor accounts
  • Session Security: Automatic logout and secure token management

Infrastructure & Monitoring

  • Enterprise Infrastructure: Hosted on secure, enterprise-grade cloud platforms
  • 24/7 Monitoring: Continuous security monitoring and intrusion detection
  • Automatic Updates: Regular security patches and updates applied automatically
  • DDoS Protection: Advanced protection against distributed denial-of-service attacks

Compliance & Certifications

We maintain the highest standards of compliance with international regulations

SOC 2 Type II

Compliant

Annual security audits ensuring proper controls for security, availability, and confidentiality.

GDPR

Compliant

Full compliance with European data protection regulations including user rights and data processing.

CCPA

Compliant

California Consumer Privacy Act compliance for user privacy rights and data transparency.

PIPEDA

Compliant

Personal Information Protection and Electronic Documents Act compliance for Canadian users.

Incident Response & Data Breach Protocol

In the unlikely event of a security incident, we have comprehensive response procedures

Our Response Process

Immediate Response (0-1 hours)

  • • Incident detection and assessment
  • • Immediate containment measures
  • • Security team activation
  • • Initial impact evaluation

Notification (Within 72 hours)

  • • Affected users notified
  • • Regulatory authorities informed
  • • Detailed incident report
  • • Remediation steps communicated

Your Data Rights

You have complete control over your business data and customer information

Data Access & Portability

  • • Export all your data anytime
  • • Download quotes, customers, and reports
  • • Standard data formats (CSV, PDF)
  • • No lock-in or export fees

Data Deletion & Control

  • • Delete your account anytime
  • • Complete data removal within 30 days
  • • Granular data deletion options
  • • Retention only for legal requirements

Security Questions or Concerns?

Our security team is available to address any questions about data protection, compliance, or security measures.

Contact Our Security Team

Email: hello@paintquoteapp.com

Subject Line: "Security Inquiry"

We respond to all security inquiries within 24 hours